Our services include:

Odour Treatments
Leather Cleaning
Stain treatments
Fine rug cleaning and protection
Carpet cleaning and protection
Anti static treatments
Insect treatments
Flood extraction
Drying services
Consultation and problem solving
Insurance assessments

Highlights, Specialties & Features

  • Non toxic carpet, rug, upholstery and leather cleaning

Professional Associations & Certifications

  • NCCA qualified and Trading Standards approved

Serviced Areas

  • Brighton, Hove, Lewes, Hastings, Tunbridge Wells, Seaford, Heathfield, Hailsham, Newhaven

Payment Options

  • Cash, Cheque

Contact Details

  Website
  City Brighton
  Postcode BN21 1TH
  Address 18 Willingdon Road
  Phone Number 078 0217 7435

Products & Services

Carpet Cleaning Process

Customers are often bewildered by the colour of the water we pour away having deep cleaned their carpets and upholstery.

Our processes ensures we get right to the bottom of the carpet pile, where dirt and particles get trapped.

Dirt, allergen, dust, skin and other particles from deep down in the carpet fibres will benefit everyone in your household.

This will also extend the life of your fibres by reducing wear.

After six months soils start to build up in the fibres this in turn reducing indoor air quality.

Each and every time we walk on rugs and carpets an abrasive action takes place.

The image below shows one half of a staircase that has been cleaned and the other in its original condition.

Soiling like this builds up over a period of time. Before we notice the carpet is looking greyer and darker.

Regular cleaning will help reduce landfill levels with lower dumped carpet.

There are many uses for carpets after they are discarded, read about carpet recycling

Do you suffer from Allergies or know someone that does? Read our page dedicated to sufferers.

Our system will remove dust mites and dust mite faeces.

This is great news if you suffer with allergies or have asthma.

Did you know that we can remove up to 99% of bacteria and allergens for from your carpet? – leaving your home clean and sanitised.

Carpet cleaning for health and not just appearance.

  • I would not recommend this business

I was so grateful a while ago to have found Natural Carpet Care and Spencer. I had a big problem with moths eating my carpets a while ago. Spencer and his team were extremely helpful in advising me then. I have now had a problem with pile distortion on a new upholstered chair and wanted his advice. I cannot thank him enough for his time and expertise in explaining to me what my problem is. Many many thanks Spencer. I will always recommend you and regarding cleaning carpets and upholstery would always prefer natural products to be used other than chemicals.

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Overall ratingExcellent

  • I would recommend this business

Moved into a property just before Xmas, arranged at short notice for this company to clean the carpets inbetween exchange and completion. Good communication, and very good service for an excellent rate, especially considering the carpets were very dirty, and are now fresh and a hell of a lot cleaner.

Thank you Spencer, will definitely use your service again when required.

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Overall ratingExcellent

  • I would recommend this business

We had our wool cream rug cleaned by this company and we are very pleased. Great communication from Spencer and we loved the convenience of the pick up and delivery service. Our rug looks amazing ! So clean it looks new again. Will definitely use again and highly recommend. Thank you.

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Overall ratingExcellent

  • I would recommend this business

I was visited on 19th August 2020 by the representative of Natural Carpet Care to clean my very dirty beige armchair and sofa. Not only was he very polite, friendly and professional, but he managed to do a brilliant clean and I have to say my armchair and sofa have never looked so clean, I have had them for around 15 years and do not remember them ever looking this good! Thankyou so much Natural Carpet Care, I will be recommending you to all my friends and family!

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Overall ratingExcellent

  • I would recommend this business

I had booked another company who cancelled ten minutes before the appointment. I came across Spencer by chance, and I am so glad I did. We have oldish carpets in the bedrooms which have been here since we bought the place. When we leave for a while and come back there is always a musty smell. Spencer used a special machine first, one I have never seen before, when he showed me the results I was horrified, the machine collects all strands of hair from the fibers of the carpet, hairs normal vacuuming does not collect. He then went on to do the clean with water at a very high temperature. The results were amazing. All stains removed and now a very very clean and fresh carpet. All done with a smile and a reasonable price.

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Overall ratingExcellent

  • I would recommend this business

I was so delighted to discover this service and see its really fantastic results with my carpets and rugs. As well as cleaning them to an extremely high standard (beyond what I'd hoped), it restored a fresh feel to the house and I now intend to repeat the treatment every few years. It was also great that all natural cleaning products are used – kinder to house, people and pets. The service was also very efficient and friendly. I can thoroughly recommend Natural Carpet Care – I selected it on the basis of excellent reviews that I had seen online, and I can only add to these.

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Overall ratingExcellent

  • I would recommend this business

We really are delighted to have found this fantastic company. They honestly deserve more than 5 stars as they really do go the extra mile. I loved the fact there was no smell, no mess whatsoever and the carpets and upholstery were dry in next to no time. An extra plus was that on completion both looked far, far better than I thought was even possible! We would most certainly not go past this firm for any future cleaning.

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Overall ratingExcellent

  • I would recommend this business

2nd time I've used Natural carpet care and couldn't be happier. My rug was very stained and grubby but now is restored to it's former glory. Excellent efficient service and no nasty chemical smell. Would thoroughly recommend.

Value for money
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Overall ratingExcellent

  • I would recommend this business

I have used Spencer on a number of occasions and have always received an exceptional service. Extremely reliable and trustworthy, happy to always give Spencer and his employees a key to leave them to do the job at hand. I have three young boys and a light grey carpet that takes a pasting and his company makes my carpet and sofas look like new! Without question an amazing company that delivers on every level.

Value for money
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Overall ratingExcellent

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From Our Website

Eastbourne has a beautifully kept seafront with the world famous pier standing in the English channel. Our family business started life in 1986, from day one our intention was to provide a service that exceeded our customers expectations. We had one focus - careful and effective rug cleaning, carpet, mattress and upholstery cleaning in Eastbourne and surrounding areas. Our nano technology products remove maximum soil and staining with no aggressive chemicals, leaving the fibres as close to their new condition with no synthetic odours.


We were running a busy cleaning company with frequent requests for carpet and sofa cleaning. At the time the best equipment available was extremely basic in comparison to today's standards. We wanted to do things better, we wanted to deliver a more thorough and detailed deeper clean. Our original belief, which we still subscribe to is that people want a trustworthy service that delivers good value for money. We don't believe that a quick 'run over' that removes limited amount of soiling is what clients are looking for.


Safe and effective carpet cleaning in Eastbourne, East Sussex Welcome to Natural Carpet Care. Delivering the very best carpet cleansing standards. With fast drying times and excellent stain removal results.


More people are now realising that rugs can bring colour and warmth to any home. With so many different types, keeping them clean and hygienic involves sophisticated treatments and equipment. A build up sand and soils at the base of rug fibres will see premature wearing, eventually ending in bald patches. Did you know that a quality piece with regular vacuuming and annual cleaning will often outlive its owner! Our rug cleaning in Eastbourne process will restore colour and improve the hygiene levels of your rug, returning it to as close to new condition as possible.