Business Details
We are a leading provider of professional and associated cleaning services delivering consistent, high-quality support across the whole of the United Kingdom. We operate from three dedicated regional offices located in the North of England, London and the South of England, enabling us to serve clients nationwide with responsive local support. Our workforce comprises over 1000 employees representing 49 different nationalities, bringing diverse skills and specialist knowledge to every service we deliver. We maintain a 95% customer retention rate, reflecting our unwavering commitment to reliable service and long-term client satisfaction. Our senior leadership team is 66% female, with 88% of senior roles filled via internal promotion, demonstrating our investment in inclusive talent development. We specialise in tailored cleaning solutions for regulated, high-risk sectors including healthcare, education, manufacturing, retail, hospitality, logistics and aviation.
All our services are aligned with rigorous professional standards to ensure full compliance with industry regulations and client-specific requirements. We develop customised service plans for each client, designed to address the unique operational, safety and sustainability needs of their premises. Our operational approach integrates deep sector-specific expertise with a commitment to sustainable practices, including the use of greener enzyme-based cleaning chemicals. We invest in comprehensive staff training and high-productivity cleaning equipment to deliver measurable improvements in efficiency and service quality for our clients. We maintain full transparency in all our processes, with clear performance reporting and regular client reviews to ensure continuous alignment with expectations. Our portfolio of successful case studies demonstrates our proven ability to deliver tangible, value-driven results for organisations of all sizes and sectors.
All our services are aligned with rigorous professional standards to ensure full compliance with industry regulations and client-specific requirements. We develop customised service plans for each client, designed to address the unique operational, safety and sustainability needs of their premises. Our operational approach integrates deep sector-specific expertise with a commitment to sustainable practices, including the use of greener enzyme-based cleaning chemicals. We invest in comprehensive staff training and high-productivity cleaning equipment to deliver measurable improvements in efficiency and service quality for our clients. We maintain full transparency in all our processes, with clear performance reporting and regular client reviews to ensure continuous alignment with expectations. Our portfolio of successful case studies demonstrates our proven ability to deliver tangible, value-driven results for organisations of all sizes and sectors.
Highlights and features
- We maintain a 95% customer retention rate.
- Our senior leadership team is 66% female.
- We employ over 1000 staff from 49 nationalities.
- We deliver national coverage via three regional UK offices.
- Our senior leadership roles are 88% filled via internal promotion.
Services
Cleaning Services
Our routine cleaning service is designed for commercial office environments, delivering consistent high-quality results that keep workspaces healthy and productive. It is suitable for all office-based organisations seeking reliable daily or regular cleaning support. Clients benefit from improved workplace hygiene, enhanced employee wellbeing and a professional, welcoming environment for visitors.
Specialist Services
Our specialist cleaning service is tailored for regulated, high-risk environments including healthcare, education, manufacturing and aviation. It is designed for organisations operating in sectors with strict compliance and hygiene requirements. Clients benefit from clinical-grade cleaning standards, full regulatory compliance and reduced risk of contamination or safety breaches.
Associated Services
Our associated services include waste management, hygiene support and pest control for commercial premises of all sizes. It is suitable for any organisation seeking to streamline building operations and maintain high standards of cleanliness and safety. Clients benefit from reduced administrative burden, improved sustainability outcomes and a fully compliant, well-maintained building environment.
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Reviews (8)
Gaz Unwin
May 08, 2022
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Website recommends incorrect parts ( I double checked) and then I have to return at my expense. Thanks for the extra expense and wasting my time I will use euro carparts much more efficient and better customer service.
Agent M.
Feb 23, 2022
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The range of parts available and for the price is much better than their rivals. There's always offers available that give as much as 60% off their RRP (this is usually online) and if you've forgotten to order something, staff have no issue adding it to your online order inclusive of the online discount. Just pop your registration in online and they will show you what parts are correct for your vehicle. Simple.
Farhan Ahmed
Feb 22, 2022
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I have visited the website put my car Registration and it recommended four different brands of brake pads. I bought one of the recommended brake pads sets recommended by the website and took to mechanic and I was told it does not fit in your car. GSF car parts website is recommending the incorrect part for the car registration. I called to the customer services, first and foremost you can not reach to the customer services on phone and when I told them to update the system he advised that the recommended part is not for your car? Really just a waste of time and money.
Moses Obeng
Jan 17, 2022
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Ordered parts online, took more than weeks and still never turned up! Horrible customer service when I phoned up to chase my order. Had to cancel order in the end and waiting on full refund. Never again!
Martin Goddard
Nov 07, 2021
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Great for most general service parts. Use the click and collect service on there app and you can make some well worth saving on you parts. I have used them many times in the past, and will be going back again. Helpful staff, small carpark, and they are open for a short time on Sundays.
Graham Gaymer
Jul 14, 2021
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Do NOT use the online delivery service. No option for click and collect. Totally useless. They use parcel force, the only company to not agree to a safe place to leave parcels. I will now have to take the day off work and wait about all day. Thanks gsf. You just cost me twice the cost of the parts. I should have gone straight to vw
Bob Birtles
May 12, 2021
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Due to Covid restrictions there was a strict one customer only served in the shop, however it meant serving was so slow, on average 5+ minutes, not bad I hear you say, but meanwhile outside there was no cover, no real distance or directional signage. Today it was raining and I was quite wet having waited for the previous two customers. This far into this pandemic a company such as GSF need to do a whole lot better.
Verity Cummins
We have used GSF London to clean one of our City-based offices for the last 12 months. They have excellent communication and deliver a great service.