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Your Trusted Partner for Commercial Cleaning Solutions
5 Star Facility Management has built a proven track record over 15 years, delivering successful handovers for clients across commercial cleaning sectors. Specialising in new build, re-fit, and contract cleans, we combine rigorous health and safety protocols with industry-leading expertise to guarantee flawless results. Our teams operate nationwide, offering rapid response times and a unique 5 Star guarantee that ensures client satisfaction on every project.

With experience spanning retail, leisure, food, and construction industries, we serve household names while maintaining a commitment to innovation, transparency, and ethical practices. Our methodology prioritises precision through risk assessments, method statements, and advanced cleaning technologies, establishing us as trusted leaders in facility management.
Services
New Build Clean Re-fit Clean Window Clean Contract Clean Building Management
Served areas
  • Nationwide, based in London, Norfolk, Lincolnshire
Highlights and features
  • We guarantee successful handovers with a 15-year track record of flawless project delivery.
  • Our teams operate nationwide, offering rapid response times within 48 hours.
  • We implement rigorous health and safety protocols including risk assessments and method statements.
  • Every project includes our unique 5 Star guarantee of client satisfaction.
  • We serve major UK brands across retail, construction, and hospitality sectors.
Services
New Build Clean
Our new build cleaning service specialises in post-construction hygiene for commercial properties. We implement rigorous health and safety procedures, including risk assessments and method statements, to ensure flawless handovers. Clients benefit from certified operatives with CSCS training and supervisors qualified in IPAF, PASMA, and first aid, guaranteeing compliance with UK regulations.
Window Clean
We offer comprehensive window cleaning solutions using advanced techniques like pure water reach and wash systems, MEWP platforms, and rope access. Our eco-friendly methods eliminate chemical use while achieving streak-free results for commercial, industrial, and government buildings across the UK.
Contract Clean
Our contract cleaning service provides tailored maintenance plans for businesses of all sizes. Using industry-specific disinfectants, we target high-risk areas like kitchens and toilets to eliminate pathogens including E-Coli and MRSA. Regular audits ensure consistent quality while reducing workplace absenteeism linked to poor hygiene.
Re-fit Clean
We deliver rapid re-fit cleaning solutions for retail and commercial spaces undergoing renovations. Our flexible teams adapt to last-minute changes while maintaining strict deadlines, ensuring seamless store openings and handovers without compromising on hygiene standards or client satisfaction.
Building Management
Our building management service coordinates comprehensive property maintenance through vetted trade partners. From plumbing and electrical work to security systems and landscaping, we act as a single point of contact for UK businesses seeking to outsource non-core maintenance tasks efficiently.
Questions
What cleaning services do you offer?
We provide new build cleans, re-fit cleans, window cleaning, contract cleaning, and building management services across the UK.
Do you guarantee your work?
Yes. We guarantee 100% client satisfaction through our 'Complete & Satisfied' sign-off process on every project.
How quickly can you respond to requests?
We provide detailed quotes within 48 hours and can dispatch teams immediately for urgent requirements.
Which industries do you serve?
We work with retail, construction, hospitality, education, and government sectors throughout the UK.
Are your cleaning methods environmentally friendly?
Yes. We use pure water systems for window cleaning and chemical-free disinfectants to ensure eco-friendly operations.
How do you ensure quality control?
Our supervisors conduct regular audits while certified operatives follow strict health and safety protocols on all sites.