As certified members of the NCCA and IICRC, we use industry-leading equipment and advanced cleaning systems to ensure the highest standards. Our comprehensive services include:*Carpet Cleaning Deep hot water extraction, low-moisture cleaning, stain removal, and deodorising
*Upholstery Cleaning Expert sofa, armchair, and dining chair cleaning, including delicate fabrics and luxury finishes
*Rug Cleaning Specialist cleaning for wool, silk, oriental, and contemporary rugs
*Mattress Cleaning Deep hygienic cleaning, dust mite, and allergen reduction
*Stain Protection Application of professional protective treatments to keep furnishings cleaner for longer
*Allergy & Hygiene Treatments Sanitisation to improve indoor air quality and reduce allergens
*Carpet Moth Treatment Safe, effective prevention and eradication of carpet moth infestations
Unlike national franchises, we are a local husband-and-wife team who pride ourselves on transparent pricing, careful home protection, and outstanding customer care. Our methods dont just clean they extend the life of your carpets and upholstery, leaving them fresh, hygienic, and beautifully restored.
We proudly serve Southampton, Portsmouth, Winchester, Eastleigh, Fareham, Petersfield, Basingstoke, Andover, Lymington, and surrounding areas across Hampshire.
Served areas
- United Kingdom
Business details
- Year established: 2014
- Employees: 2
Highlights and features
- IICRC certified and professionally trained technicians
- Accurate, pressure-free quotes you can trust
- Top-tier equipment for fast, effective results
- Eco-friendly products with low toxicity and high safety
- Responsible waste disposal and recycling practices
- Committed to customer satisfaction and industry innovation
Payment methods
- Cash
- Debit cards
- Credit cards
Follow us
Services
Richard and Michelle at Hampshire Carpet and Upholstery Care bring more than 20 years of experience to their work, focusing on restoring the appearance and freshness of carpets and upholstered furniture. Their services encompass professional cleaning, leather repair and rejuvenation, and thorough moth treatments. Every service is tailored to each clients needs, ensuring enduring results and complete satisfaction. 
At Hampshire Carpet and Upholstery Care, we provide specialist rug cleaning using an approach that is detailed and specific to the fibre of each piece. We are a family-run business and personally carry out all work, ensuring that we provide the utmost care and precision in our services. Our services are transparent and thorough, with all charges clearly stated and no hidden costs. We utilise eco-friendly products and professional equipment to achieve results that are safe and reliable. 
Our commercial services for carpet, hard floor, and upholstery are tailored to meet the needs of businesses requiring reliable and thorough cleaning. Whether it's a hotel lobby, retail showroom, or office, we provide custom solutions and flexible scheduling to reduce disruption. Our services are personally carried out by us, with over twenty years of experience behind each visit. We are proud to have approval from Trading Standards and certification from the NCCA. 
We provide a thorough mattress cleaning service that completely sanitises, deodorises, and protects your mattress using a multi-stage method that has been proven to work. By getting rid of dust mites, allergens, and biological build-up, we aim to improve your overall well-being and the quality of your sleep. Our options are hypoallergenic to ensure safety for people with sensitivities. All the work is done by the owners themselves, who have experience, rather than being outsourced to third parties. 
We have over two decades of practical experience, and we offer specialist in-situ cleaning for Roman blinds and curtains that does not require taking them down. Our method safely eliminates dust, odours, and airborne pollutants, while maintaining the integrity of even the most fragile fabrics. This customised approach reduces disturbance and helps create a cleaner indoor environment. Each service is personally delivered by our team.
People
Michelle Lee-Costello
Co-owner
As well as carpet and upholstery cleaning, Michelle is an expert leather technician. This means professional cleaning and restoration of leather sofas, chairs and other upholstery. Where leather is damaged, Michelle can fix areas and colour match new pigment to blend the area in with existing colour
Reviews (5)
Mark Gardaner
May 20, 2025
We had been looking for a specialist to clean a travertine stone dining table and Richard and Michelle not only brought that back to life but cleaned our suite and carpets so that everything looked refreshed. Ongoing care advice duly dispensed, we are extremely pleased with the results and would recommend without hesitation.
Julia Jenkins
May 06, 2025
Richard and his wife provided an excellent service of stripping, cleaning and resealing my limestone floor. It was a tricky job for a number of reasons and Richard used his extensive skills and experience to problem solve the various challenges it presented. The result is a floor which has been returned to its former glory - it looks great and I'm hopeful that the impregnated sealant will stand the test of time. They explained the processes clearly and also the necessary aftercare. Very professional and accommodating - they even worked on a Bank Holiday in order to fit in with my timings when a hospital appointment for Richard unexpectedly prevented them coming on the planned day. Would highly recommend.
Jane Weller
Feb 20, 2024
From start to finish fantastic service. Arrived as expected on site to restore and renovate two very old 1930's leather chairs in the Mayoral Parlor. Both chairs were starting to crack and leather scuffed in areas, also some small tears and fraying at the bottom of the chairs needed some desperate attention. All repaired to high quality and both chairs look great. The color match spot on and finish fabulous. Can't thank both enough. Great friendly team and explained all along the way ensuring I had confidence along the way. Fabulous highly recommended.
Wendy & Jerry Robson
Mar 30, 2021
The above company has just completed the most amazing complete renovation of our Kitchen/Conservatory/UtiIity and Games Room terracotta tiled floor. It had evolved over about 40 years through previous property owners and finally in two additional parts by us as we extended our home 1-6 years ago followed by a revamp of our kitchen by Smallbone some two years later. ln total it covers about 75 square meters. The resulting overall floor contains a mixture of Mexican and Spanish tiles that had, due to their differing bases and treatments, a series of varying size patches and depths of colour. Richard and Michelle spent three days stripping it back to the base colours and then a further two days applying sealers, treatments, and a satin wax topcoat finish. The transformation they achieved was incredible and we are now the proud owners of a uniform floor with matching shades throughout. No one would ever know that it had not all been laid as one complete floor! They are a great team who care passionately about the quality of their workmanship in every way possible. We cannot recommend them more highly!
Anne Hannam
Jan 15, 2019