Business Details
29 Years
experience
Emergency
services
Expert Carpet & Upholstery Cleaning Services
The Carpet Doctor is a family-run business established in Dorchester, Dorset, with over 28 years of expertise in carpet, upholstery, leather, and tile cleaning. Our approach prioritises tailored solutions, ensuring each client receives a service suited to their specific needs. We utilise advanced methods such as low moisture, powder, dry, and full extraction techniques, supported by a fleet of 14 specialised machines. Our commitment to transparency is evident in our honest pricing structure, avoiding hidden fees often associated with competitors. For residential and commercial clients, we offer comprehensive solutions including pet odour eradication, stain prevention treatments, and flood rescue services.Our team undergoes rigorous training and operates under full insurance, guaranteeing professional standards. We extend the lifespan of carpets and upholstery through protective treatments while maintaining eco-friendly practices by avoiding toxic chemicals. Our dedication to customer satisfaction is reinforced by free surveys, quotations, and a 25-year track record of reliable service. Operating across Dorset and Somerset, we serve areas including Weymouth, Bournemouth, and Lyme Regis, combining local knowledge with industry-leading expertise.
Services
Carpet Cleaning
Upholstery Cleaning
Leather Cleaning
Tile Cleaning
Carpet Dyeing
Details
- Year established: 1997
Highlights and features
- We have over 25 years of experience in carpet and upholstery cleaning.
- Our team uses 14 specialised machines for tailored cleaning solutions.
- We guarantee honest pricing with no hidden fees.
- Our methods eradicate pet odours permanently, not just mask them.
- We offer free surveys and quotations for all services.
Services
Carpet Cleaning
Our carpet cleaning service utilises full extraction and low-moisture methods to remove deep-seated dirt, allergens, and pet odours. We employ 14 specialised machines to ensure optimal results for all carpet types, from residential to commercial settings. Stain guarding treatments extend the lifespan of carpets while maintaining their appearance.
Upholstery Cleaning
We clean all upholstery materials, including cotton, velvet, and synthetic fabrics, using safe extraction techniques. Our process removes stains and allergens while preserving fabric integrity. Stain protection treatments help maintain freshness and durability for sofas, chairs, and commercial furniture.
Leather Cleaning
Our leather cleaning service involves gentle cream-based treatments followed by conditioning to restore elasticity and prevent cracking. We also offer recolouring and repair services for worn leather furniture, ensuring long-term preservation and aesthetic appeal.
Tile Cleaning
We restore tiles using steam extraction and rotary brushes to remove ingrained dirt. Natural and synthetic tiles receive tailored cleaning, followed by sealing to enhance durability. This process revitalises tile appearance and prolongs their lifespan in both residential and commercial spaces.
Carpet Dyeing
Our carpet dyeing service corrects faded or stained areas using acid and reactive dyes suitable for wool, cotton, and synthetic fibres. We match any shade with our colour cue app, providing a cost-effective alternative to replacement while ensuring permanent, vibrant results.
People
Steve Chapman
Manager and Owner
Steve Chapman, owner of The Carpet Doctor, has over 25 years of expertise in professional carpet cleaning. He leads a trained, insured team committed to delivering tailored solutions and honest service across Dorset and Somerset.
Questions
What services does The Carpet Doctor offer?
We specialise in carpet, upholstery, leather, and tile cleaning, along with carpet dyeing and stain prevention treatments for residential and commercial clients.
Do you handle emergency cleaning situations?
Yes, we provide flood and water rescue services, along with urgent stain removal for carpets and upholstery.
Are your cleaning methods safe for pets and children?
Our processes use non-toxic solutions and focus on removing allergens and bacteria, ensuring a safe environment for pets and children.
How do you determine the best cleaning method for my carpets?
Our technicians assess each situation and use one of our 14 machines to select the optimal method, whether low moisture, powder, or full extraction.
Do you offer free quotations?
Yes, we provide free surveys and no-obligation quotations for all our services.
What areas do you cover?
We operate across Dorset and Somerset, including Dorchester, Weymouth, Bournemouth, Lyme Regis, and surrounding areas.
Reviews (4)
Anna Warwick
Dec 03, 2021
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Very thorough and professional service with excellent results would highly recommend Services: Pet stain and odour removal, Area rug cleaning, Carpet cleaning, Upholstery cleaning
Natalie
Jul 25, 2021
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I'd highly recommend The Carpet Doctor. Tammy went out of her way to accommodate us during a very busy period and Simon did such a great job with the carpets that they look new. Very professional, friendly and efficient service. Service: Carpet cleaning
Kate Critchell
Jul 17, 2021
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Simon did such a fantastic job! Sofas look totally brand new and smell lovely too. Will definitely use again and would highly recommend. Professional, friendly service with a perfect finish. Service: Upholstery cleaning
Barbara Nineham
Jun 16, 2021
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I had two runner rugs and a larger rug cleaned superbly by The Carpet Doctor for a very reasonable price. Steve collected them on the date agreed and delivered them back, again on the date agreed. Having watched the video of the processes involved, no wonder they looked so good - very through and done with pride in their workmanship. Thank you both and I'll be back - and recommend you to everyone!
