Business Details
Trusted Facilities Management Solutions
Established over 30 years ago, Cobwebs is an independently-owned facilities management company serving the South West of England. Our expertise spans general and specialist cleaning, waste clearance, grounds maintenance, and external cleaning services, delivered by NVQ-qualified operatives who undergo enhanced DBS checks. We prioritise local supply chains and environmental responsibility, operating a fleet of fully electric zero-emission vehicles. Our accreditations include ISO 9001, ISO 14001, and Investors in People Silver status, reflecting our commitment to quality and sustainability. With offices in Exeter, Bristol, and Dursley, we serve Devon, Somerset, Dorset, Gloucestershire, Wiltshire, and Cornwall.Our team combines technical proficiency with a client-centric approach, offering tailored solutions for commercial, industrial, and domestic properties. We maintain rigorous health and safety standards through CHAS and BICSc certifications, while our Green Accord membership underscores our environmental stewardship. As a Social Value UK Pioneer, we actively contribute to community development. Our 24/7 operational capability ensures prompt response to client needs, supported by a comprehensive range of consumables and janitorial supplies. Customer testimonials consistently highlight our reliability, professionalism, and exceptional service delivery.
Services
General Cleaning
Specialist Cleaning
Waste Clearance
Ground Maintenance
External Cleaning
Painting & Decorating
Pest Control
Consumables
Highlights and features
- We have over 30 years of facilities management experience
- All operatives hold NVQ Level 2 qualifications in Cleaning & Support Services
- Our staff undergo enhanced DBS checks for client safety
- We operate a fleet of fully electric zero-emission vehicles
- We maintain ISO 9001, ISO 14001, and CHAS accreditations
Associations and certifications
- Investors In People
- Living Wage Employer
- Window Cleaning Alliance
- British Institute of Cleaning Science
- Social Value UK Pioneer
- ISO 9001
- CHAS
- ISO 45001
- Green Accord
- Devon Contract Waste Zero to Landfill
- ISO 14001
What people say
Outstanding service
Friendly and professional
Organised
Efficient
Fantastic job
Services
General Cleaning
Our professional cleaning service covers offices, schools, retail spaces, and industrial units. We provide daily maintenance cleaning and end-of-tenancy solutions with COSHH-compliant products. Our NVQ-qualified operatives ensure hygienic environments across commercial and public sector properties.
Specialist Cleaning
We offer trauma cleaning, fire damage restoration, and hazardous waste removal. Our team handles graffiti removal, oven cleaning, and clinical sanitation using specialist equipment. BPCA-certified technicians provide pest control solutions for residential and commercial properties.
Waste Clearance
Our licensed waste clearance service includes void property clearance and builders waste disposal. We operate environmentally-friendly processes with hazardous waste bins and low-cost disposal. Fully trained staff handle sharps removal and comply with current vaccination guidelines.
Ground Maintenance
We provide grass cutting, hedge maintenance, and landscape management using modern equipment. Our services cover hard standing areas, tree care, and seasonal garden maintenance. Tailored solutions ensure commercial properties maintain pristine outdoor spaces year-round.
External Cleaning
Our window cleaning uses reach-and-wash systems and tower scaffolds for hard-to-reach areas. We offer gutter clearance, patio cleaning, and soft washing treatments for driveways and decking. Environmentally-friendly chemicals ensure long-lasting results for commercial properties.
Questions
What areas do you cover?
We operate across Devon, Bristol, Somerset, Dorset, Gloucestershire, Wiltshire, and Cornwall from our Exeter, Bristol, and Dursley offices.
Are your staff qualified?
All operatives hold NVQ Level 2 qualifications in Cleaning & Support Services and undergo enhanced DBS checks for client safety.
Do you offer emergency services?
While we don't provide 24/7 emergency services, we offer prompt response for urgent cleaning and clearance requirements during operating hours.
What accreditations do you hold?
We maintain ISO 9001, ISO 14001, CHAS, and Investors in People accreditations, alongside BICSc and British Pest Control Association certifications.
How do you handle hazardous waste?
We provide hazardous waste bins and low-cost professional collection services, with staff trained in safe disposal procedures and current vaccination guidelines.
What environmental initiatives do you have?
We operate fully electric Nissan E-NV200 vehicles and maintain Green Accord membership, implementing environmentally-friendly cleaning chemicals and waste management practices.
Reviews (4)
Gemma Allen
Dec 20, 2021
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I am beyond impressed with the professionalism and work standard of Dan and his team and Cobwebs. We needed a job doing quickly and they made sure they did all they could to help and assist us at every step. Thank you cobwebs for your amazing job, we are so grateful.
Stephen Ensor
Jul 18, 2021
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Critical: Professionalism, Quality, Value Cleaner comes can't even clean debris off the floor and don't have a hoover never known a company like it. 30 a week. Can't even mop either. There staff don't look like they care it's a rip off.
Hutch
Mar 28, 2021
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Critical: Professionalism, Responsiveness They stole from me and the boss doesn't care! They took 3 bottles of unopened booze, my imported dogs harness lights, they away my saucepans without even telling me, ate my food & drink without asking & still accepted a 20 each! Don't use this company if you value your property! I will never use again!
David Durie
Jan 11, 2021
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Very good experience. They did a very messy house clearance and were organised, competitively priced and nothing was too much effort. Would highly recommend
