Business Details
39 Years
experience
Professional Home Cleaning Services in Colchester
Established in 1987, Dusters of Colchester of Colchester has built a reputation for delivering exceptional home cleaning services across Colchester and its surrounding areas. Our commitment to reliability, security, and high-quality standards has sustained our success for over 35 years. We offer flexible scheduling options, including weekly, fortnightly, monthly, and on-demand services, tailored to meet individual client needs. Our fully employed cleaning teams, many with decades of experience, work efficiently in groups of three to ensure thorough and professional results. Uniformed staff arrive in branded vehicles equipped with all necessary materials, and every job is supervised by a Team Supervisor to maintain consistency.Public liability insurance and secure key management systems provide additional peace of mind. Payment options include cash, cheque, bank transfer, and monthly accounts, with transparent pricing and no hidden fees. Our approach combines decades of industry experience with a dedication to customer satisfaction, ensuring homes are maintained to the highest standards. We specialise in regular cleaning, deep cleans, end-of-tenancy services, and additional tasks like window cleaning and ironing. Customer testimonials consistently highlight our professionalism, attention to detail, and reliability, reinforcing our position as a trusted local service provider.
Services
Regular Home Cleaning
Deep Clean
Ironing Service
Window Cleaning
End of Tenancy Clean
Details
- Year established: 1987
Highlights and features
- We have over 35 years of experience in home cleaning services.
- Our fully employed cleaning teams ensure consistent quality and reliability.
- We work in coordinated teams of three for efficient, thorough cleaning.
- Transparent pricing with no hidden fees or unexpected charges.
- Public liability insurance and secure key management systems for safety.
What people say
Excellent job
First class job
Very professional
No hidden extras
Highly impressed
Services
Regular Home Cleaning
Our regular home cleaning service maintains your property to the highest standards through scheduled visits. We handle dusting, vacuuming, surface cleaning, bathroom sanitisation, and floor maintenance. Ideal for homeowners seeking consistent, hassle-free cleaning solutions tailored to weekly, fortnightly, or monthly schedules.
Deep Clean
A comprehensive deep cleaning service targets hard-to-reach areas and intensive tasks like paintwork washing, window cleaning, and descaling. Perfect for seasonal refreshes or preparing properties for special occasions, ensuring every corner meets exceptional hygiene standards.
End of Tenancy Clean
Designed for tenants vacating properties, this service ensures thorough cleaning of all rooms, fixtures, and fittings. We focus on removing wear-and-tear marks to meet landlord requirements and secure deposit returns, delivered with precision and efficiency.
Window Cleaning
Our window cleaning service removes grime, fingerprints, and water stains from internal glass surfaces. Using professional equipment, we ensure streak-free results that enhance natural light and improve the overall appearance of your home.
Ironing Service
We offer professional ironing to keep your garments and linens crisp and wrinkle-free. This service complements our cleaning packages, saving you time while maintaining a polished, organised household.
Questions
What areas do you cover?
We serve Colchester and properties within a 15-mile radius of the town centre.
How are your cleaning prices determined?
Prices start at £70 for the first visit, based on property size. Regular services receive tailored quotes after our supervisor's assessment.
Are your staff fully trained and insured?
Yes, all cleaners are directly employed, trained professionals. We provide public liability insurance for every service.
Can I cancel or reschedule a booking?
Yes, with five working days' notice to avoid cancellation charges. Full terms apply.
What payment methods do you accept?
We accept cash, cheque, bank transfer, and monthly accounts for regular customers.
Do you offer one-off cleaning services?
Yes, we provide single-visit general cleaning for those who don't require regular appointments.
Reviews (5)
Thomas Wilkins
Jan 11, 2022
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Dusters cleaners will cancel your service and keep money paid for cancelled appointments. Following the denial below please use the following text message exchange to make up your own mind who cancelled my final appointment for which Dusters kept the money. Thursday 16th December 2021 Dusters - 1531 Hi there it's dusters just to say we will be with you first call between 815 to 845 thanks Me - 2323 This is too early an hour for me.
Please can we arrange suitable time windows for my appointments. Friday 17th December 2021 Dusters - 0649 845 is the time you are down for today as you are first call that's the latest we can arrive to you. Dusters - 0817 Ok sorry we can't come to you today to clean
Please can we arrange suitable time windows for my appointments. Friday 17th December 2021 Dusters - 0649 845 is the time you are down for today as you are first call that's the latest we can arrive to you. Dusters - 0817 Ok sorry we can't come to you today to clean
Charles Long
May 27, 2021
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My family have been using this company for a while. The actual cleaners are lovely, the only issue is the owner. Rude, brash and unprofessional. This is not a reflection of the quality of the cleaners who are great. Like many others it seems we have not enjoyed dealing with the owner. Update - in relation to the owners comments about getting confused as to which Dusters this is, no mistake has been made.
Tony Willson
Jun 16, 2020
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So glad that Dusters can come back to clean our home. Having used them for the last 20 years, the last 8 weeks have been hell! We have missed their friendliness, attention to detail and general good customer care.
Linda English
Jan 02, 2020
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They cleaned my house after we'd moved out. They arrived on time and I can only assume they did an excellent job.
Zobia Mahmood-Chappell
Nov 07, 2018
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I've had exactly the same experience Adam! The staff were lovely and I can't fault them; not really. They did a good job but I found that one of the bathrooms wasn't quite up to scratch and that the shower was clearly not cleaned properly. So I sent Marianne some photos. I received a barrage of rude and abusive texts and she told me TO GET A LIFE! What a horrible woman! I simply asked to have the shower cleaned again bearing in mind I paid so much for a DEEP clean! Completely non existent customer service. I'd give Marianne and her company minus scores if I could but the one is for her hard working staff.