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Your Trusted Partner for Comprehensive Cleaning Solutions
Established over 25 years ago, we are a family-run business committed to delivering exceptional cleaning services tailored to both corporate and domestic clients. Our ethos centres on maintaining the highest standards through personalised service, ensuring every job is completed to perfection. With a team of experienced professionals, we offer a comprehensive range of cleaning solutions across London and the South East.

Our satisfaction guarantee reflects our confidence in delivering quality work, with a no-questions-asked re-clean policy if expectations aren't met. Trusted by prestigious clients, we prioritise reliability, transparency, and client-centric service, ensuring long-term partnerships built on mutual trust and consistent performance.
Services
End of Tenancy Cleaning Carpet Cleaning Upholstery Cleaning Curtain Cleaning Builders Clean Window Cleaning Stone Cleaning Disaster Response Office Clean Maid Service
Highlights and features
  • We offer over 25 years of dedicated cleaning expertise in London and the South East.
  • Our team delivers tailored, client-focused cleaning solutions for both corporate and domestic clients.
  • We guarantee satisfaction with a no-questions-asked re-clean policy.
  • Our professional staff maintains the highest standards in every project.
  • We serve diverse sectors, including relocation, property management, and commercial clients.
What people say
Great service Professional team Spotless results Highly recommend Excellent communication
Services
End of Tenancy Cleaning
Specialised deep cleaning for rental properties ensuring compliance with landlord requirements. Our team tackles all areas, from kitchens to carpets, leaving properties spotless for inspections. Trusted by letting agents and landlords across London and the South East.
Carpet Cleaning
Professional carpet cleaning using advanced techniques to remove stains and allergens. We restore carpets to near-new condition, enhancing longevity and indoor air quality. Suitable for residential and commercial properties with high-traffic areas.
Upholstery Cleaning
Revive sofas, chairs, and curtains with our thorough upholstery cleaning. We use gentle yet effective methods to eliminate dirt and odours without damaging materials. Clients praise the transformative results, particularly for delicate fabrics.
Builders Clean
Comprehensive cleaning after building work, removing dust, debris, and residue. Our team ensures newly renovated spaces are hygienic and ready for occupancy. Frequently requested by contractors and homeowners in London.
Disaster Response
Rapid response to water, fire, or storm damage, minimising further property harm. We prioritise safety and efficiency, restoring affected areas swiftly. Clients commend our cheerful, professional approach during stressful situations.
People
Bob Stratton
Managing Director
With over 25 years in the cleaning industry, Bob Stratton founded Hadley St James to combine family values with professional service. He oversees operations, ensuring adherence to quality standards and client satisfaction.
Questions
What areas do you cover?
We operate across London and the South East of England, serving both urban and suburban locations.
Do you offer a satisfaction guarantee?
Yes, if you're not 100% satisfied with our work, we'll re-clean at no extra cost.
Are your cleaning methods safe for pets and children?
We use eco-friendly products and ensure all areas are safe post-cleaning, with no harsh chemical residues.
How quickly can you respond to emergency cleaning requests?
Our disaster response team aims to arrive within 24 hours for urgent situations like water or fire damage.
Can you handle large commercial cleaning projects?
Yes, we work with corporate clients, banks, and contractors, providing tailored solutions for offices and commercial spaces.
What payment methods do you accept?
We accept bank transfers and major credit/debit cards, with payment terms discussed prior to service completion.
Reviews (6)
Kara Goslin
Sep 21, 2021 Report
I unfortunately used Hadley St James as my cleaning company when moving out of a flat. I thought everything would go well as they had someone attend for a quote and to see the property. I made it clear that the flat was furnished and that anything left in the flat was the property of the land lord. I luckily came back to the flat prior to handing in my keys for the inventory and noticed that several items were missing.

They had thrown out brabantia bathroom bins and toilet scrubbers (about 100 worth), kitchen materials including le creuset oven mitts, and also all of the locking mechanisms on the windows. I was luckily able to retrieve some of these items via "dumpster diving" in my own outside bins (which were also left a mess) but am now getting claims from my security deposit that are due to the unprofessionalism of HSJ. I am not one to usually complain or write reviews but this experience really irked me and hopefully this will either get their attention or warn future potential customers to stay away.
Mark Stephens
Apr 19, 2021 Report
We recently used Hadley St James for a carpet and upholstery clean which was brilliantly carried out by a gentleman named Frank. Great customer service (very accommodating with our time and of current Covid protocols), prompt arrival and a great finish - our carpets haven't looked that good since they were laid. Would highly recommend. Service: Cleaning
Lochlan Mitchell
Dec 16, 2020 Report
I was recommended to use this company by my letting agency and I can honestly say I was very happy with the service. Hadley's took care of everything from collecting the keys, providing the cleaning, attending the check out. Made my move a lot less stressful and the cleaning was superb. Services: Interior & exterior window cleaning, Moving-related cleaning
Simon Hall
May 24, 2020 Report
I used Hadley St James to clean two sofas that had bad stains and to clean badly stained carpets also. Tenants eh? Boris who came round is a cleaning magician as far as I'm concerned! In a couple of hours the sofas and carpets came up beautifully. The sofas almost looked brand new. I would not hesitate to recommend this firm or use them again. Fantastic!
Lewis Koegler
Mar 15, 2020 Report
I made a booking for a client of mine and I wanted to let you know that the landlord has asked me to let you know the work carried out was excellent and he will be using your services for all upcoming property cleans. A big thanks from me too, your work is greatly appreciated and I'm sure that the new tenant will be really happy living in her new home because of all the extra effort made by all of you.
Ellie-Louise Bellamy
Dec 20, 2019 Report
This company and the team who attended for my end of tenancy cleaning did a wonderful job at my property yesterday. The work was very thorough and the team were all so cheerful - my property is quite large and they were all still working away at 6:30pm to ensure the clean was done perfectly for my check out the next morning. The window cleaner was excellent as well and i shall be using him on a regular basis!