Business Details
Your Trusted Cleaning Partner in Plymouth
Penny's Cleaning was founded on a vision to deliver exceptional cleaning services to homes and businesses in Plymouth. Over the years, we have evolved from a small domestic cleaning service into a versatile company serving diverse industries. Our pioneering spirit led us to introduce Plymouth's first sophisticated online booking system, simplifying the process for clients to schedule cleans with just a few clicks. Recognised as one of the top cleaning companies in Plymouth by ThreeBestRated, we take pride in our team's dedication and our commitment to innovation. We believe a clean home or workspace enhances well-being and creates a welcoming environment. Our directly employed, vetted cleaners are covered by 2 million public liability insurance, ensuring peace of mind. With flexible scheduling options and a satisfaction guarantee, we prioritise reliability, transparency, and customer-centric service. Our reputation is built on countless positive reviews from clients who trust us to maintain their spaces to the highest standards. We continue to grow while staying true to our core values of excellence, trust, and attention to detail.
Services
Regular Cleaning
Commercial Cleaning
Office Cleans
End of Tenancy Deep Clean
Home Cleaning
Flexible Scheduling
Public Liability Insurance
Online Booking
Commercial Client Base
Educational Premises Cleaning
Highlights and features
- We employ directly trained cleaners covered by 2 million public liability insurance
- Our online booking system allows easy scheduling with no contracts required
- Consistent service with the same allocated cleaner for recurring bookings
- Publicly recognised as one of Plymouth's top-rated cleaning companies
- Transparent pricing with no hidden fees for both residential and commercial services
What people say
Highly recommend
Excellent service
Professional and meticulous
Great communication
Spotless results
Services
Regular Cleaning
Our regular domestic cleaning service maintains your home's cleanliness with scheduled visits tailored to your needs. Our directly employed, vetted cleaners focus on high-traffic areas and specific requirements you identify. With flexible booking options and a satisfaction guarantee, this service reduces dust and bacteria buildup while giving you more free time.
Commercial Cleaning
We provide comprehensive commercial cleaning for businesses in Plymouth and surrounding areas. Our services include office spaces, care homes, dental practices, gyms, and educational institutions. Using industry-specific protocols, our team ensures hygienic work environments that promote productivity and reduce illness transmission. Clients benefit from consistent service and experienced professionals.
End of Tenancy Clean
Specialised deep cleaning service for property transitions ensures complete preparation for new occupants. Our thorough approach covers kitchens, bathrooms, and all living areas with attention to contractual requirements. This service includes detailed checks and photographic evidence where needed, helping tenants secure deposit returns and landlords attract new renters.
Online Booking System
Our proprietary online booking platform enables instant service scheduling with real-time availability updates. Customers can customise cleaning preferences, manage appointments, and communicate with assigned cleaners through a secure portal. This system eliminates scheduling conflicts and provides 24/7 access to booking modifications.
Public Liability Insurance
All cleaning services include comprehensive public liability insurance up to 2 million. This coverage protects both clients and our directly employed staff during service delivery. The insurance provides additional assurance for property owners while demonstrating our commitment to professional standards and risk management.
Questions
Will I always have the same cleaner?
Recurring bookings receive a regular cleaner. If unavailable, we arrange a vetted cover cleaner with your consent.
How does pricing work?
Pricing depends on property size for home cleaning, with transparent hourly rates for commercial services.
Do you offer contract-free services?
We have no minimum contracts, allowing flexible cancellation or rescheduling with 24-hour notice.
What areas do you cover?
We operate in Plymouth, Torbay, Exeter, Truro, Gloucestershire, Bristol, West Cornwall, and South Devon.
Can I stay updated on service progress?
Our customer portal provides booking tracking, cleaner communication, and service history access in real time.
What if I'm not home during cleaning?
We offer secure key holding arrangements with clear access instructions to accommodate your schedule.
Reviews (11)
Paul Lademann
Sep 04, 2021
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I had my 1st clean today. The guys were very thorough and I cannot fault their work Service: Standard cleaning
Elizabeth Barrett
Jun 06, 2021
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Penny's Domestic Cleaning company has been most reliable since we first started using them. They are extremely professional, whilst being equally friendly. Following the recent pandemic they have done their utmost to maintain their usual proficient level of service, which can't have been easy for them. I wholeheartedly recommend them.
Laura Geach
Jun 06, 2021
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Excellent service every time. Great value for money and the service goes above and beyond. Will keep using this company. Very flexible and easy to book via online service. Thank you Service: Standard cleaning
Sarah Keane
Apr 19, 2021
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Excellent service, you could smell the cleanliness of the property stepping through the front door, will definitely use again! Services: Deep clean, Moving-related cleaning
Zoe Green
Dec 11, 2020
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I just had Argentina from here. cleaned my flat and she has done a magnificent job. I'm disabled and half blind, and i know i can be a bit messy. She has made the place sparkle like a cartoon. Very friendly, and easy to talk to, though did have to use google translate as English isn't her first language. Though that isn't her fault. She was very professional.
Brigid Holmes
Sep 26, 2020
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The cleaner went beyond what I expected in terms of how much he cleaned and how well cleaned it was so really impressed with this service and would definitely recommend to others.
Elizabeth Barrett
Sep 09, 2020
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Pennys Domestic Cleaning company has been most reliable since we first started using them. They are extremely professional, whilst being equally friendly. Following the recent pandemic they have done their utmost to maintain their usual proficient level of service, which cant have been easy for them. I wholeheartedly recommend them.
Laura Geach
Sep 02, 2020
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Excellent service every time. Great value for money and the service goes above and beyond. Will keep using this company. Very flexible and easy to book via online service.Thank you
Brigid Holmes
Feb 06, 2020
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The cleaner went beyond what I expected in terms of how much he cleaned and how well cleaned it was so really impressed with this service and would definitely recommend to others.
Sean
Jul 23, 2018
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Requested a deep clean for a new house move (into an ex student let property). They did an absolute incredible job, definitely recommend
Zoe Green
I just had Argentina from here. cleaned my flat and she has done a magnificent job. I'm disabled and half blind, and i know i can be a bit messy. She has made the place sparkle like a cartoon. Very friendly, and easy to talk to, though did have to use google translate as English isn't her first language. Though that isn't her fault. She was very professional.