The Carpet Doctor

Business Details

Emergency

services

Professional Carpet & Upholstery Cleaning in Stockton-on-Tees

Established over 30 years ago, The Carpet Doctor has built a reputation as a trusted family-run business specialising in carpet and upholstery cleaning across Teesside. Our dedicated team serves Stockton-on-Tees, Middlesbrough, Hartlepool, Darlington, Yarm, and surrounding areas, combining decades of experience with state-of-the-art equipment to deliver exceptional results. We prioritise customer convenience, offering flexible appointments from 9am to 9pm and accommodating out-of-hours requests at no extra cost.

Our investment in industrial-strength truck-mounted and portable machines ensures thorough cleaning, rapid stain removal, and efficient drying using turbodriers and dehumidifiers. With a focus on quality and reliability, we tackle domestic and commercial projects of all sizes, from single carpets to entire properties, backed by competitive pricing and a commitment to customer satisfaction.

Services

Carpet Cleaning Upholstery Cleaning Stain Removal Odour Elimination Flood Water Removal Flooring Restoration Damp Treatment

Highlights and features

We have over 30 years of experience in professional carpet cleaning.
Our team uses the latest industrial-strength equipment for superior results.
Flexible scheduling available from 9am to 9pm, including out-of-hours service.
Competitive pricing with no hidden fees or additional charges.
Specialist equipment removes stains, eliminates odours, and accelerates drying.

Website

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Services

Carpet Cleaning

Our carpet cleaning service utilises powerful truck-mounted equipment and portable machines to deep-clean carpets, removing dirt, allergens, and stains. We guarantee a thorough clean in just 1-3 hours, with rapid drying times using turbodriers. Customers benefit from our 30 years of expertise and competitive pricing across Teesside.

Upholstery Cleaning

We restore sofas, chairs, and other fabric upholstery using specialist techniques that eliminate stains and odours without damaging materials. Our process rejuvenates leather and fabric, extending furniture lifespan. Clients enjoy a convenient, non-invasive service with minimal disruption to their homes or businesses.

Stain Removal

Our technicians tackle stubborn stains including red wine, oil, paint, and pet marks using targeted solutions. Advanced equipment ensures deep penetration and complete removal. This service restores the appearance of carpets and flooring while addressing common household and commercial spillages effectively.

Odour Elimination

We eradicate persistent odours from smoking, pets, or fire damage using fog misters and deodorisers. Our approach neutralises smells at their source rather than masking them. This service improves indoor air quality and creates fresher, more pleasant environments for occupants.

Flood Water Removal

Industrial pumps remove up to 9,000 gallons of water hourly, followed by dehumidification and drying. We target moisture with damp meters and specialist equipment to prevent long-term damage. This emergency service minimises disruption and protects properties from structural issues caused by water ingress.

Questions

What areas do you cover?

We operate within a 30-mile radius of Billingham, covering Stockton-on-Tees, Middlesbrough, Hartlepool, Darlington, Yarm, and surrounding Teesside areas. We may travel between Newcastle and York for larger jobs.

What equipment do you use?

We use industrial truck-mounted machines, portable units, damp meters, turbodriers, and fog misters. Our equipment ensures deep cleaning, rapid drying, and complete stain/odour removal.

Can you remove tough stains?

Yes, we tackle red wine, oil, paint, blood, tea, coffee, and pet stains using specialist solutions. Most marks are removed during the initial cleaning process without additional charges.

Do you offer emergency services?

We provide out-of-hours services at no extra cost and can respond quickly to urgent requests. Our flood water removal service operates for emergency water extraction and drying.

How long does drying take?

Carpets typically dry within 2-6 hours. We use industrial turbodriers to accelerate drying and can achieve immediate results for small areas when required.

What are your operating hours?

We offer appointments from 9am to 9pm daily. Out-of-hours visits can be arranged to accommodate urgent needs or specific customer requirements outside these times.

Reviews (7)

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Sunnie Bennison

Jun 07, 2022 Report

Dave, arrived on time, very polite and friendly. He cleaned everything that I had asked for and did such a good job. I will definitely be using his firm again and will recommend him to all my family and friends. Thank you.

Gary Calder

Apr 10, 2022 Report

My Father used The Carpet Doctor last week. He was given a verbal face to face quote, but the final price after the job was completed was nearly three times the sum. Also the job done was very poor and many areas were just as soiled as previously. This makes the company's slogan of " The Ultimate Clean" rather laughable. Would not recommend all.

Rosanna Whitecross

Apr 26, 2021 Report

Called giving just over a weeks notice of needing a landing, stair and living carpet cleaned. Quoted on phone. Arrived on time, speedy job done, helpful moving large furniture and offering advice about drying times etc. Price quoted was the same and even cleaned a extra rug for a few more pounds. Would recommend : Services: Upholstery cleaning, Carpet cleaning

Brian R.

Apr 09, 2021 Report

Would recommend the carpet doctor to anyone. Prompt and professional. Top quality job at a fair price. Thanks to Dave

Andrew Dawson

Feb 08, 2021 Report

Wish I had read the reviews before booking carpet doctor from Billingham. I can only echo the previous comment of avoid, avoid, avoid. Had a telephone quote without seeing the job and surprise surprise he upped the price 25% when he got here. The web site and the telephone booking promised the carpets and upholstery would be dry when he left, 'or very nearly dry'. They were wet for 36 hours. We were offered endless BS about the special material of our settee and how he knew how to clean it.

When the material of the settee had dried there were streaks of dirt across the cushions and not clean at all. We now have to clean the settee all over again. The web site shows a team of 4 implying a quick efficient job. Only one turned up. Avoid, Avoid, Avoid

David K.

Jun 15, 2019 Report

Very expensive and poor service, I will not use these again as they say they are a carpet Doctor they was a soil stain near front door and the person who came out said he couldn't do anything with it. also it took him about 15 mins max and charged me 45, I don't recommend this company I could of done a better job

Nathan Briggs

Dec 15, 2018 Report

NVER USE THIS COMPANY. they ripped of my 96 year old grandma. told me they would clean her bedroom, was open with them what was on the carpet as she'd had an accident. they turn up and clean around the bed and around other bits in the room. hardly what I was quoted or what was paid for. Absolute rip off. when I asked for them to come back and do what I was quoted. he argues and gets personal. AVOID AVOID AVOID