Business Details
43 Years
experience
Emergency
services
Your Trusted Cleaning Experts Since 1983
Established in 1983, Newclean Services Ltd has built a reputation as a trusted provider of commercial cleaning services across East Anglia. Our family-run business combines decades of experience with a commitment to innovation, delivering tailored solutions for offices, retail spaces, and industrial facilities. We prioritise eco-friendly practices while maintaining rigorous standards through advanced equipment and fully trained staff. Our client-centric approach ensures consistent quality through regular feedback surveys and dedicated account management.With coverage in Cambridge, Newmarket, and Bury St Edmunds, we serve over 1,500 commercial spaces, backed by comprehensive insurance and a proven track record of reliability. Our ten-step carpet cleaning process and 24/7 facilities management demonstrate our dedication to exceeding industry benchmarks while maintaining cost-effective operations.
Services
Floor Cleaning
Carpet Cleaning
Facilities Management
Commercial Cleaning
Property Maintenance
Details
- Year established: 1983
Highlights and features
- We have over 40 years of experience in commercial cleaning
- Our team uses eco-friendly cleaning products and advanced equipment
- Fully insured with 1 million public liability coverage
- 24/7 facilities management and emergency response available
- Dedicated account managers for personalised service
What people say
Reliable and trustworthy
Competitive pricing
Prompt response times
Professional service
Spotless results
Services
Floor Cleaning
Our floor cleaning service utilises professional-grade equipment to maintain various surfaces including tile, vinyl, and hardwood. We implement daily maintenance routines and periodic deep cleaning to ensure hygienic, slip-resistant environments. Clients benefit from extended floor lifespan and improved workplace safety through our systematic approach.
Carpet Cleaning
Specialising in commercial carpet maintenance, we employ a ten-step cleaning process that removes deep-seated dirt and eliminates odours. Our hot water extraction method rejuvenates fibres while using eco-friendly solutions that meet health and safety standards. Regular maintenance helps preserve carpet warranties and reduces replacement costs.
Facilities Management
Our comprehensive facilities management covers caretaking, maintenance coordination, and contractor supervision. Available 24/7, this service includes keyholder provisions for emergency access and health & safety compliance monitoring. Clients receive centralised management of multiple service requirements through a single point of contact.
Commercial Cleaning
Tailored cleaning solutions for business environments maintain professional standards while accommodating operational schedules. Services include daily tidying, waste management, and sanitisation of high-touch areas. We adapt cleaning frequencies and methods to suit specific industry requirements while maintaining consistent service quality.
Property Maintenance
This service combines preventative and reactive maintenance to preserve property value and functionality. Our team handles minor repairs, seasonal preparations, and compliance-related upkeep. Regular inspections help identify potential issues before they escalate, ensuring safe and operational commercial spaces.
Questions
What areas do you cover?
We serve Suffolk and Cambridgeshire including Cambridge, Newmarket, and Bury St Edmunds.
Are your cleaners insured?
Yes, we have £1 million public liability insurance coverage for all cleaning operations.
Do you provide after-hours cleaning?
Yes, we offer flexible scheduling including evenings and weekends to minimise business disruption.
How do you ensure service consistency?
We conduct regular client surveys and maintain dedicated account managers for ongoing quality control.
What cleaning products do you use?
We use eco-friendly, non-toxic products that meet industry safety standards for commercial environments.
Can you handle large-scale cleaning projects?
Yes, our team manages multi-site contracts and large commercial properties with customised cleaning plans.
Reviews (5)
Debra Brindle
Apr 03, 2022
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NewClean are an exceptional cleaning company. We have used them for a number of years to clean our offices. Always cleaned to a high standard and both the cleaning and office staff are a joy to deal with. We would highly recommend them.
Mr. Manchett
Jun 20, 2021
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We can't recommend Newclean Newmarket enough. They are discreet, efficient and very professional. It's important to us that our reception areas, offices, control centre, kitchens and toilets, for our staff and customers are clean and sanitised. New clean effectively do this with ease. Any issues are dealt with same day, constructive criticism is welcomed. Top draw company and highly recommended by our team.
Jamie Austin
May 27, 2021
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Alan and his team do a great job of cleaning our office on a weekly basis and I would highly recommend. Despite the challenges faced during the covid lockdown they have performed with diligence and to a high standard.
Sam Russell
Apr 15, 2021
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Very professional company and very helpful in managing our office building in Newmarket. Alan and his team are great to deal with and are very quick to respond to any queries. Recommended!
Mark Jones
Mar 13, 2021
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Very efficient service from Alan and his team. Alan responds promptly to my requests and is always attentive. I would have no hesitation recommending NewClean.
