Business Details
Trusted Cleaning and Housekeeping Services in London
We are a leading provider of housekeeping and cleaning services to the hospitality industry, with over 50 years of expertise serving clients across the UK and Germany. Our operations span hotel housekeeping, facilities management, and commercial cleaning, supporting renowned brands like Accor, Hilton, and Marriott. We prioritise empowering our workforce through comprehensive training, career development opportunities, and health and wellbeing support. Our commitment to ethical practices includes a zero-tolerance approach to modern slavery, with robust policies and audits ensuring compliance across our operations. We champion sustainability through partnerships with organisations like Ecologi and by sourcing environmentally friendly products.Our team of 7,000 professionals delivers tailored solutions, maintaining high standards through direct client collaboration and transparent relationships. We actively engage employees via e-learning modules, regular updates, and a confidential helpline to address concerns. Our accreditations, including Disability Confident Employer and Mindful Employer, reflect our dedication to equality and mental health support. With a focus on innovation and continuous improvement, we aim to set new industry benchmarks while fostering positive change for our people and planet.
Services
Hotel Housekeeping
Facilities Management
Commercial Cleaning
Highlights and features
- We have over 50 years of experience in hospitality cleaning services
- Our team serves major brands like Hilton, Marriott, and Accor
- We provide career development and wellbeing support for 7,000+ employees
- We maintain zero-tolerance policies against modern slavery and trafficking
- Our sustainability partnerships reduce environmental impact across operations
Associations and certifications
- Ecologi
- Mindful Employer
- Disability Confident Employer
What people say
Career growth opportunities
Supportive management
Positive workplace culture
Professional development
Helpful team
Services
Hotel Housekeeping
We deliver tailored housekeeping solutions for hotels ranging from luxury properties to budget chains. Our trained staff maintain immaculate standards through daily room cleaning, linen changes, and amenity restocking. With partnerships across major hospitality brands, we ensure consistent quality through regular audits and direct client collaboration.
Facilities Management
Our comprehensive facilities management covers maintenance and operational support for commercial premises. Services include equipment servicing, space optimisation, and health & safety compliance. We ensure seamless day-to-day operations through proactive maintenance schedules and responsive support teams across UK and German locations.
Commercial Cleaning
We provide end-to-end cleaning solutions for commercial buildings of all types. Our services cover floor care, window cleaning, waste management, and specialist deep cleaning. Using eco-friendly products, our trained teams maintain hygiene standards while minimising environmental impact through sustainable practices and resource efficiency.
People
Nora
Supervisor
Originally from Morocco, Nora progressed from Room Attendant to Supervisor through W G C's training programs. She highlights supportive colleagues and career development opportunities within the company.
Ioan
Supervisor
Ioan transitioned from Porter to hospitality management student, gaining practical experience that complements his university studies. He praises the patient management team and inclusive workplace culture.
Questions
What hospitality brands do you work with?
We partner with major hotel chains including Accor, Hilton, Marriott, IHG, and Radisson across the UK and Germany.
How do you ensure service quality?
We maintain standards through regular audits, staff training programs, and direct client collaboration on quality assurance protocols.
What career opportunities exist?
We offer progression pathways from entry-level roles to supervisory positions, supported by professional development programs and management training.
How do you address sustainability?
We partner with Ecologi for environmental initiatives and prioritise eco-friendly products in our cleaning operations.
What ethical standards do you uphold?
We maintain zero-tolerance policies against modern slavery, with mandatory staff training and a confidential helpline for reporting concerns.
Reviews (4)
Farago Vivien
May 22, 2022
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Avoid! I wish I could give 0. Absolutely disgusting. Modern slavery on high level! Money might sound good but you get like 20-25h a week and try to survive from that. Funny actually. They don't care about the people at all just get the work done as soon as possible and get out. That's not important that you can't move after each day because you have to work fast and hard in just few hours for that little money.
You won't have life if you work for this company. Don't even dream about saving money. Worked for them about 3 months and I got older 10 years. Don't even get me started how the manager talking to her staff. Just avoid this company.
You won't have life if you work for this company. Don't even dream about saving money. Worked for them about 3 months and I got older 10 years. Don't even get me started how the manager talking to her staff. Just avoid this company.
Bianca Neagoe
Mar 14, 2022
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I used to work 2 weeks for you at Holiday Inn Expree in Chingford, but i had a very experience, first they are treat us like slaves, even if we're starters in first 2 weeks I was told everyday that I m slow! AMAZING! For 11 days of work, most of days working 6 or hours per day, I have been paid with 290 and for 11 days I think I have earned some hours of holiday, but paid nothing! I advise people to not work here!
Mel
Dec 15, 2021
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I have been working for three years for Wgc and I can only say good things about this company. They have provided all the support I needed to feel comfortable and ongoing training if I feel like I need it to improve my skillset. They treat every person with respect and integrity.
Ania Zieba
Dec 08, 2021
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Working for this company over 3 years absolutely cant complain! Good pay and lots support of management. Any problem resolve very quick. Good company to work for. Flexible hours. Would recommend to friend and family.
