Business Details
23 Years
experience
Emergency
services
Professional Carpet & Upholstery Cleaning Services in London
Established in 2003 by Dasos Gonnella and his brother Nick, Ethos Carpet Care Carpet Care was founded to address the lack of ethical, professional carpet and upholstery cleaning services in London. With over two decades of industry experience since 1999, we have invested heavily in ongoing training and industry certifications, including Woolsafe Approval and NCCA membership, to ensure our methods remain at the forefront of safety and effectiveness. Our commitment to excellence is demonstrated through our state-of-the-art equipment, rigorous technician training, and a customer-centric approach that treats clients as valued partners.We specialise in restoring natural wool and silk rugs, holding Master Rug Cleaner certification from Dallas, Texas, and provide comprehensive cleaning solutions for carpets, upholstery, leather, and stone surfaces. Backed by full insurance and industry accreditations, our 100% money-back guarantee reflects our confidence in delivering results that exceed expectations while prioritising health benefits for allergy sufferers through licensed application of Promite dust-mite control products.
Services
Carpet Cleaning
Upholstery Cleaning
Rug Cleaning
Leather Cleaning
Stone Cleaning
Details
- Year established: 2003
Highlights and features
- We have over 20 years of experience in professional carpet and rug cleaning.
- Our 100% money-back guarantee ensures complete customer satisfaction.
- Certified Master Rug Cleaners with specialist training from Dallas, Texas.
- We use safe, pet- and allergy-friendly cleaning methods exclusively.
- Free no-obligation evaluations with transparent, upfront pricing.
Associations and certifications
- NCCA
- WoolSafe Approved
- English Heritage Approved Provider
- Which? Trusted Trader
- Master Rug Cleaner Certified
What people say
Brilliant results
Very professional
Carpets look like new
Prompt service
Delightful young men
Services
Carpet Cleaning
Our truck-mounted carpet cleaning system delivers superior results through powerful hot water extraction. We remove embedded dirt, allergens, and stains while ensuring quick drying times. The process carries away waste water and extracted soil, leaving carpets thoroughly cleaned and healthier for households with children or pets.
Rug Cleaning
Specialist cleaning for natural wool and silk rugs using a 7-step process including dry soil removal, colour stabilisation, and centrifuge rinsing. We safely restore antique and luxury rugs to near-original condition with full insurance coverage for high-value items.
Leather Cleaning
Professional cleaning and conditioning of leather upholstery using pH-balanced products. Our technicians replenish natural oils, remove stains, and apply protective treatments to maintain softness and durability while preserving the leather's original appearance.
Stone Cleaning
Comprehensive restoration for marble, slate, and granite surfaces. We employ advanced polishing compounds and grout cleaning techniques to revive scratched or dulled stone floors and worktops, with optional sealing for long-term protection.
Upholstery Cleaning
Safe cleaning of 'dry clean only' upholstery fabrics using tailored methods for different materials. We remove stains, deodorise, and apply fabric protectors to extend the lifespan of sofas, chairs, and other upholstered furniture.
People
Dasos Gonnella
Director
With over 20 years in the cleaning industry, Dasos founded Ethos Carpet Care Carpet Care in 2003 after identifying a gap for ethical professional services. He holds Master Rug Cleaner certification from Dallas and leads ongoing technician training to maintain industry-leading standards.
Questions
What areas do you cover for carpet cleaning services?
We serve London and surrounding home counties including Essex and Surrey, with free pickup/delivery for large rug jobs.
Do you offer emergency cleaning services?
Yes, our 24/7 service handles urgent spillages and accident cleanups across domestic and commercial properties.
Are your cleaning methods safe for children and pets?
All our products are non-toxic and hypoallergenic, specifically formulated to be safe for families and pets while effectively removing allergens.
What guarantees do you provide?
We offer a 100% satisfaction guarantee – if you're not completely happy with results, we'll re-clean or refund your payment in full.
How do you handle valuable antique rugs?
Our certified Master Rug Cleaners use specialist techniques for wool and silk rugs, including full immersion washing and colour stabilisation, with insurance coverage for high-value items.
Can you clean 'dry clean only' upholstery fabrics?
Yes, our technicians assess fabric types and use appropriate methods to safely clean delicate upholstery without damage.
