Business Details
21 Years
experience
Professional Carpet, Upholstery & Hard Floor Cleaning in Shrewsbury
In Depth, a family-owned business established over 20 years ago in Shrewsbury, has built an exceptional reputation for professional carpet, upholstery, and hard floor cleaning. Our expertise is rooted in advanced techniques, including the Truckmount Hot Water Extraction System, which delivers unparalleled results by removing deep-seated dirt and contaminants. We serve residential and commercial clients across Shropshire, prioritising environmentally safe, non-detergent solutions that protect children, pets, and the planet. Our commitment to excellence is underscored by accreditations from the NCCA, Trust Mark, and IICRC, alongside DBS checks and Trading Standards registration. With a focus on transparency, we offer free surveys and fixed-price quotations, ensuring no hidden costs. Our 5-star reviews reflect our dedication to customer satisfaction, combining technical proficiency with a personal touch.We invest continuously in cutting-edge equipment, such as our 23HP Truckmount machine, to maintain industry leadership. Our teams meticulous approach includes dry soil removal, stain treatment, and tailored protection solutions, guaranteeing rapid drying times and long-lasting cleanliness. From private homes to commercial premises, we revitalise spaces with a focus on health, aesthetics, and durability. Our service extends to fine rugs, leather, and fabric restoration, addressing diverse client needs with precision. Customer testimonials consistently highlight our punctuality, professionalism, and transformative results, reinforcing our position as Shropshires premier cleaning specialists.
Services
Carpet Cleaning
Upholstery Cleaning
Hard Floor Cleaning
Fine Rug Cleaning
Commercial Cleaning
Details
- Year established: 2005
Highlights and features
- We have over 20 years of experience in professional carpet and upholstery cleaning.
- We utilise the Truckmount Hot Water Extraction System for superior cleaning results.
- Our non-detergent solutions are environmentally safe and child/pet-friendly.
- We are DBS Checked, Trading Standards registered, and Trust Mark accredited.
- We guarantee fixed-price quotations with no hidden extras.
Associations and certifications
- NCCA
- Trust Mark Accreditation
- IICRC
What people say
Fantastic results
Excellent service
Highly recommend
Professional and trustworthy
Brand new appearance
Services
Carpet Cleaning
Our carpet cleaning utilises Truckmount Hot Water Extraction to remove deep dirt, bacteria, and stains, leaving carpets fresh and touch-dry within 1-3 hours. Non-detergent solutions ensure no sticky residues, prolonging cleanliness. Ideal for residential and commercial properties seeking durable, hygienic results.
Upholstery Cleaning
Upholstery cleaning restores sofas and chairs using hot water extraction and tailored solutions, ensuring safe, residue-free results. Drying occurs within 1-3 hours, with low-moisture options available. Clients benefit from revitalised furnishings and stain protection advice.
Hard Floor Cleaning
Hard floor services include sealing, polishing, and grout recolouring for natural stone and tiles. The Truckmount system removes contaminants, restoring surfaces to 'like new' condition while enhancing longevity through professional-grade treatments.
Commercial Cleaning
Commercial clients receive customised cleaning programs for carpets, upholstery, and hard floors, adhering to BSI PAS86 standards. Services include low-noise options and rapid-drying solutions, minimising disruption to business operations.
Fine Rug Cleaning
Fine rug cleaning combines gentle yet effective techniques to preserve delicate fibres while eliminating deep-set dirt. The process includes dry soil removal, spot treatment, and Truckmount extraction, ensuring rugs retain their vibrancy and texture.
People
Chris Phillips
Owner/Director
Chris Phillips, owner of In Depth, brings over 20 years of expertise in professional cleaning. Known for punctuality, attention to detail, and client-focused service, he ensures every job meets exacting standards using advanced equipment and eco-friendly methods.
Questions
What services does In Depth offer?
We specialise in carpet, upholstery, hard floor, fine rug, and commercial cleaning using Truckmount technology and eco-friendly solutions.
Are your cleaning methods safe for children and pets?
Yes, our non-detergent solutions are environmentally safe, leaving no sticky residues or harmful chemicals.
Do you provide free surveys and quotations?
Yes, we offer free, no-obligation surveys and fixed-price quotations with no hidden extras.
What accreditations do you hold?
We are NCCA Senior Members, Trust Mark accredited, and IICRC-trained, with DBS checks and Trading Standards registration.
How long does the cleaning process take?
Carpets and upholstery dry within 1-3 hours; low-moisture options allow use within 30 minutes to an hour.
Do you service commercial properties?
Yes, we cater to offices, showrooms, hotels, and retail spaces with customised cleaning programs and minimal disruption.
Videos
Reviews (7)
Leslie Greaves
May 28, 2025
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Chris cleaned our lounge carpet today. We cant tell you how pleased we are with the result. He explained everything clearly and took time to answer our questions. He is very friendly and hard working. In Depth will always be our choice.
Ann Hennessey
Mar 29, 2024
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Thank you Chris for cleaning the carpets in my house to a high standard. They look amazing. A transformation.
Ann
Mar 28, 2024
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Chris from In Depth Cleaning Specialists cleaned all the carpets in my house to a very high standard. I am very happy with the service. My carpets look wonderfully clean and sanitised. Thank you Chris.
Jonathan Breakell
May 06, 2022
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Chris provided an excellent service from quotation to finished product. Would highly recommend his services and will look to use him again in the future Service: Upholstery cleaning
Les Curtis
Apr 22, 2022
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Absolutely delighted with Chris's cleaning. The carpets and leather sofa and chair have come up like new! They are several years old and were ingrained. We've tried cleaning them but our results made precious little difference. I'll certainly use him again and I recommend him highly. The difference is nothing short of amazing! He is prompt, polite and highly professional. So nice when you receive better service and results than you had thought possible!
Angela Knox
Feb 03, 2022
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Chris was very professional from our first meeting, when he came to assess the job and give us a quote, to the completed work. He was punctual on both occasions and was helpful and friendly. He definitely knows his trade inside out. Our carpets have been transformed. Chris made no promises and these carpets needed thoroughly cleaning. We had recently moved here and I thought i would have to replace all the carpets in the house but thanks to Chris I now don't. The colour and pile are back and they look great! I would highly recommend Chris for excellent work at a highly competitive price!
Mark Ashford
Dec 23, 2021
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I have been on a few NCCA courses with Chris as I'm a member of the national carpet cleaning association aswell and not only is he a nice friendly guy he is very knowledgable when it comes to restoration and deep cleaning of pretty much anything. He was a valuable member of the class and seemed to know the answers for everything. I really thought he should of be teaching the class lol So I'd def highly recommend him
