In Depth, based in Shrewsbury, is a family company established over 20 years with an exceptional reputation. We love what we do! Over the past 20 years, we have taken pride in providing the highest quality service to all our customers and the most thorough deep clean with amazing results. We service Shrewsbury, Telford, Oswestry, Church Stretton, Bridgnorth, Ludlow, Market Drayton and all surrounding areas.We continually invest in the best machine and solutions available - we utilise the Truckmount Hot Water Extraction System which is the most efficient and powerful cleaning systems available (up to 20 times more powerful than a portable machine!).
Services
Services
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We are a local company with 5* reviews that continually strive for the best customer service and utilises the best cleaning methods recommended. We have invested in the most powerful self contained Truckmounted cleaning system (up to 20 times more powerful than a portable machine), removing bacteria and unwanted contaminants, dry soil and stains from carpets, upholstery, hard floors and mattresses.
Carpets
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Carpet manufacturers recommend you should have your carpets cleaned at least every 12 to 18 months. A dirty carpet is an unhealthy carpet - germs, bacteria, grit, food and drink spillages are not removed by vacuuming alone. Regular professional cleaning will keep your carpets looking clean, brighter, healthier and increase their lifespan.
Fine Rugs
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In addition to increasing the lifespan of your rugs, regular professional cleaning will keep them looking clean, brighter and smelling fresh, maintaining a healthier environment for you and your family. In Depth provide an oriental rug cleaning service - utilising the latest technology, great care is taken in the cleaning of each rug.
Spot & Stain Removal
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In Depth offer a Spot, Stain and Odour Removal Service. As Chris Phillips has undertaken specialised Stain removal training, you can be sure that you will be receiving a First Class Service. We do not guarantee the removal of all spots and stains, this would be misleading - not all spots and stains can be removed.
Reviews (32)
Leslie Greaves
May 28, 2025
Ann Hennessey
Mar 29, 2024
Ann
Mar 28, 2024
Jonathan Breakell
May 06, 2022
Les Curtis
Apr 22, 2022
Absolutely delighted with Chris's cleaning. The carpets and leather sofa and chair have come up like new! They are several years old and were ingrained. We've tried cleaning them but our results made precious little difference. I'll certainly use him again and I recommend him highly. The difference is nothing short of amazing! He is prompt, polite and highly professional. So nice when you receive better service and results than you had thought possible!
Angela Knox
Feb 03, 2022
Chris was very professional from our first meeting, when he came to assess the job and give us a quote, to the completed work. He was punctual on both occasions and was helpful and friendly. He definitely knows his trade inside out. Our carpets have been transformed. Chris made no promises and these carpets needed thoroughly cleaning. We had recently moved here and I thought i would have to replace all the carpets in the house but thanks to Chris I now don't. The colour and pile are back and they look great! I would highly recommend Chris for excellent work at a highly competitive price!
Mark Ashford
Dec 23, 2021
I have been on a few NCCA courses with Chris as I'm a member of the national carpet cleaning association aswell and not only is he a nice friendly guy he is very knowledgable when it comes to restoration and deep cleaning of pretty much anything. He was a valuable member of the class and seemed to know the answers for everything. I really thought he should of be teaching the class lol So I'd def highly recommend him
Anna Webb
Nov 24, 2021
Anne Lee
Sep 30, 2021
Chris did a superb job cleaning our sofas especially the head rest area; also cleaned 2 antique dining chairs. The sofas were partly upholstered in leather & he cleaned/conditioned the leather too. More particularly he skillfully rstored the colour of the leather armrests which had worn. All very good work. Service: Clean upholstery
Andrew Mason
Sep 14, 2021
First class service from Chris. He is a true professional and clearly takes pride in his work. Our upholstery - not cleaned for c4 years - really did come up like new. All steps explained, tidy whilst working etc. A good example of how paying a little bit more means a top notch job. Will deffo use again
Alyssa Coote
Aug 30, 2021
Clare Dodd
Aug 25, 2021
Chris has cleaned our carpets for our last 3 house moves over the years with a few upholstery jobs in between. I can't recommend him highly enough. Friendly, reliable, trustworthy, fairly priced and he's worked wonders on our carpets and tiled flooring. Absolute pleasure to do business with. Service: Clean carpet
Francesca Spickernell
Aug 19, 2021
Chris provides an exemplary service and does a fantastic job, clearly taking pride in his work. He cleaned the carpets of our busy family home (complete with messy small children and pets!) and they look like new. His service represents excellent value for money and we will certainly use him again. My recommendation is very high and without reserve.
Ruth Lewis
Jun 21, 2021
Steve Holroyd
Jun 10, 2021
Alan Griffiths
May 27, 2021
Sarah Aramayo
Apr 19, 2021
Stephen Hughes
Mar 26, 2021
I've just moved to a new address and before I moved in I decided to commission Chris to come and do a deep clean on all the carpets and the laminate floor in the kitchen. He's done an exceptional job and its made the whole house feel fresh and clean to move into. I can't recommend Chris and his 'In Depth' cleaning services highly enough - right from initial contact with booking and estimates via email, through to the actual cleaning itself, he is the complete professional in all aspects of his work and a genuinely friendly and decent person to deal with. Thanks again Chris, it was a pleasure to do business with you again.
Jade Hibbert
Mar 20, 2021
Chris cleaned my stairs, landing and x3 double bedroom carpets today and did and amazing job. From contacting Chris to arrange a quote to him delivering exceptional service today my experience of Chris and his business is 100% recommendable. Chris is professional, warm, approachable and an expert in his trade. I shall be recommending Chris to all of my friends and family going forward. Thank you again Chris! From Jade Hibbert, Shrewsbury
Peter James
Nov 12, 2020
A Company Name that truly reflects the service provided. Chris has an in-depth knowledge of his industry, an in-depth understanding of client expectation and finally an in-depth commitment to providing a first class end result. Our recent property purchase in Ellesmere has now been given a new lease of life with carpets and solid wood floors returned to their former glory. Chris - you are a star. Thank you.
Peter James
Nov 12, 2020
A Company Name that truly reflects the service provided. Chris has an in-depth knowledge of his industry, an in-depth understanding of client expectation and finally an in-depth commitment to providing a first class end result. Our recent property purchase in Ellesmere has now been given a new lease of life with carpets and solid wood floors returned to their former glory. Chris – you are a star. Thank you.
Bethany Baddeley
Nov 05, 2020
I contacted Chris a few weeks ago to treat a stain on a carpet that he’d cleaned (amazingly well) in the spring. He got straight back in touch & made an appointment to treat the stain which has totally disappeared. I’m so grateful for such a speedy, effective & reliable service that’s local & trustworthy. I highly recommend Chris & In Depth!
Bethany Baddeley
Nov 04, 2020
I contacted Chris a few weeks ago to treat a stain on a carpet that he'd cleaned (amazingly well) in the spring. He got straight back in touch & made an appointment to treat the stain which has totally disappeared. I'm so grateful for such a speedy, effective & reliable service that's local & trustworthy. I highly recommend Chris & In Depth!
Bex Jane Spode
Jun 18, 2020
Paul Sefton
Mar 17, 2020
Jenni Pope
Aug 19, 2019
Chris was very helpful from the point of quoting, even going to the length of spot testing stains before providing the quote. Chris was very accomodating fitting us in on a Saturday to avoid disruption in the office, and has been nothing but friendly throughout the whole process. Chris and his team were quick and efficient, and the results are great. we even have a bottle of spotter solution to use should we have any stains before our next full clean - would highly recommend!
Jenni Pope
Aug 19, 2019
Chris was very helpful from the point of quoting, even going to the length of spot testing stains before providing the quote.
Chris was very accomodating fitting us in on a Saturday to avoid disruption in the office, and has been nothing but friendly throughout the whole process.
Chris and his team were quick and efficient, and the results are great... we even have a bottle of spotter solution to use should we have any stains before our next full clean - would highly recommend!
Chris was very accomodating fitting us in on a Saturday to avoid disruption in the office, and has been nothing but friendly throughout the whole process.
Chris and his team were quick and efficient, and the results are great... we even have a bottle of spotter solution to use should we have any stains before our next full clean - would highly recommend!
Judith Heath-Clowes
Aug 16, 2019
Nick Russell
May 22, 2019
Nick Russell
May 22, 2019
Marilyn Bailey
Mar 06, 2018
I know the reason for having my carpets cleaned by Chris was because I won a competition but I can highly recommend Chris for any carpet cleaning that anyone needs doing. I also had extra carpets cleaned which weren’t included in the competition and his prices are very reasonable. Chris is very professional and meticulous with his work and I will definitely have him do more work when needed. In Depth is the one for me
Sarah Mayo
Jan 05, 2018
