Business Details
39 Years
experience
Professional Domestic Cleaning Services in Hertfordshire
Established in 1987, SelClene Herts has built a reputation as a trusted provider of domestic cleaning services across Hertfordshire and Buckinghamshire. Our commitment to reliability and quality is demonstrated through our fully vetted, insured cleaners who deliver consistent, professional results. With decades of experience, we specialise in regular weekly cleaning, spring cleans, and end-of-tenancy services tailored to client needs. Our local teams ensure deep understanding of regional requirements while maintaining high standards of service delivery.We prioritise customer satisfaction through transparent communication, flexible scheduling, and a proven cover system for uninterrupted service. Our expertise extends to ironing services and customised housekeeping solutions, supported by comprehensive insurance and rigorous staff vetting processes. This combination of experience, local knowledge, and client-focused approach has earned us enduring trust across the communities we serve.
Services
Domestic Cleaning
Spring Cleans
End of Tenancies
Ironing Services
One Off Cleans
Carpet Cleaning
Oven Cleaning
Window Cleaning
Housekeeping
Appliance Cleaning
Details
- Year established: 1987
Highlights and features
- Established in 1987 with proven cleaning expertise
- Fully vetted and insured cleaning professionals
- Local knowledge with regional service coverage
- Guaranteed cover system for uninterrupted service
- Comprehensive insurance protection for clients
What people say
Unbelievable clean
Efficient and friendly
Professional service
Reliable cleaner
Excellent service
Services
Domestic Cleaning
Our regular domestic cleaning service maintains homes to the highest standards with consistent weekly visits. Experienced cleaners specialise in thorough dusting, vacuuming, and sanitisation of all living areas. Clients benefit from reliable service continuity through our efficient cover system during staff absences.
Spring Cleans
Comprehensive spring cleaning services tackle deep-seated dirt and hard-to-reach areas with professional-grade equipment. Our teams focus on skirting boards, windowsills, and high-cupboard surfaces. Available Monday-Friday with advance booking for optimal scheduling flexibility.
End of Tenancies
Specialist end-of-tenancy cleaning prepares properties for new occupants with detailed attention to kitchens, bathrooms, and storage areas. Services include appliance cleaning, grout restoration, and wall mark removal. Recommended booking period is at least one week prior to moving date.
Ironing Services
Professional ironing services available as an add-on to regular cleaning visits. Our staff handle both garment and linen ironing with care, using appropriate heat settings for different fabrics. Recommended allocation of up to 50% of visit time for optimal results.
One Off Cleans
Flexible one-off cleaning appointments address specific needs like post-event tidying or seasonal deep cleaning. Services can be tailored to focus on particular rooms or tasks, with duration adjusted to client requirements and property size.
Questions
What areas do you cover?
We cover all Hertfordshire and Buckinghamshire areas including St Albans, Harpenden, Welwyn Garden City, and Hemel Hempstead. Full postcode list available on our website.
How do I book a cleaner?
Contact us via phone or email to discuss requirements. We'll arrange a suitable time for your cleaner's first visit, considering your specific cleaning needs and schedule.
Are your cleaners insured?
Yes, all our cleaners carry insurance coverage for both property damage and personal accident protection during service provision.
What if my regular cleaner is unavailable?
We provide immediate cover arrangements for any scheduled absences, ensuring continuity of service without disruption to your cleaning routine.
Do you offer ironing services?
Yes, we provide ironing as part of our domestic cleaning services, with appropriate time allocation recommended for best results.
How are your cleaners vetted?
All staff undergo rigorous background checks, reference verification, and skills assessment before joining our team to ensure quality and reliability.
Reviews (5)
Jo Ellis
Mar 06, 2021
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I'm pleased with Selclene and have been a happy domestic cleaning customer for about 5 years now. They are professional with high standards. As a renter this helps me when the landlord agency visit - they have commented more than once that the place is spotless. So that's another benefit to me, everyone's happy. Thanks Selclene!
Ken Drewery
Nov 25, 2020
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The cleaners are great and trustworthy - the management Iain Bloom who runs the franchise Im afraid is not. My cleaner ended her contract and I was due 2 months back pro rata from payment. I also by mistake paid an extra month. It took me best part of the year from emailing, chasing, trying to get in touch with the MD (who basically says its franchise not my problem). Finally get Iain to respond and several months chasing I get my mistaken payment back but he withholds the additional 2 months, stops replying to me and any emails. Cheating, dishonest and absolute failure. Google this same issue and many others say the same. I would avoid using this company and find a local cleaner you can pay direct without agency fees.
Jo Ellis
Jul 23, 2020
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Im pleased with Selclene and have been a happy domestic cleaning customer for about 5 years now. They are professional with high standards. As a renter this helps me when the landlord agency visit - they have commented more than once that the place is spotless. So thats another benefit to me, everyones happy. Thanks Selclene!
Jo Jamieson
May 29, 2018
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I've never felt it necessary to review a company on Google before now, but that was before I had dealings with Selclene. The cleaner did turn up reliably on a weekly basis, and cleaned to a just about satisfactory level without being outstanding. The problem arose when I tried to terminate the service. I requested it to stop last July, and the company continued to take a quarterly fee from my account to the tune of almost 300.
I requested a refund in early January, and more than two months on, I am still waiting for it. The staff in the St Albans office are unhelpful and borderline rude; head office staff, while more polite, still don't seem to be capable of processing the refund despite repeatedly promising to. Incredibly poor.
I requested a refund in early January, and more than two months on, I am still waiting for it. The staff in the St Albans office are unhelpful and borderline rude; head office staff, while more polite, still don't seem to be capable of processing the refund despite repeatedly promising to. Incredibly poor.
Fiona Mangosteen
Jan 14, 2018
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The first cleaner they sent, did not clean properly but kept saying it "would take time to get on top of things", complaining that she needed more hours. Then the 3rd week she turned up late. No notice, no apology but instead she kept arguing - that it did not matter what time she arrived, then that was the right time. Horrible attitude not someone I wanted in my house. I aked her to leave and informed Selclene. 2nd lady they sent, would stop and talk for 10mns+ at any oportunity. Walked into my daughters bedroom while my daughter was changing, though she was told not to enter that room. Wiped the floors without cleaner.
Then after 2 weeks she forgot to turn up. For this I paid 98 "arrangement fee" for a total of 5 weeks substanded cleaning that I had do over myself and stress. I cancelled the contract with Selclene. Their reponse was - too bad, no refund, that's how it is. Their cleaners may have "references" but they are cetainly not trained. Horrible company, sub standard cleaners!
Then after 2 weeks she forgot to turn up. For this I paid 98 "arrangement fee" for a total of 5 weeks substanded cleaning that I had do over myself and stress. I cancelled the contract with Selclene. Their reponse was - too bad, no refund, that's how it is. Their cleaners may have "references" but they are cetainly not trained. Horrible company, sub standard cleaners!
